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Wednesday, January 27, 2010

JetBlue Operations Announcement

You may have heard JetBlue's announcement late yesterday that it will be moving over to a new reservation system later this week – but here's what it all means for travelers: Starting at 12:00 p.m. EST on Friday, January 29 and continuing into Saturday afternoon, January 30, the airline's entire web and phone system will be down – meaning travelers will be unable to log onto jetblue.com or reach anyone at the toll-free number to book, change or cancel an itinerary during that time. Online check-in service will also be unavailable. Instead, if you're traveling this weekend you should plan to take care of any transactions directly at the airport ticket counter – and passengers should definitely plan on longer lines and wait times all weekend. If you'll be island-hopping yourself during this time, keep us updated on our Facebook and Twitter pages!


 
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